Part-time Customer Service Administrator

Part-time Customer Service Administrator (To cover maternity leave, 20 hours a week)

Responsibilities

• Acting as first line of contact for customer service queries
• Co-ordinating report investigations
• Administrative support across the business where required
• Assisting with the management of the CRM system
• Running of office facilities

Private medical healthcare and the potential for quarterly bonuses.

20 hours per week, £9.50 ph. Potential to become permanent.

Person Specification

Essential:

a) Previous experience within a Customer Service and/or a Business Administration role.

b) The ideal candidate will be a self-motivated organiser with good PC and MS Office skills with a high level of literacy and numeracy.

c) They will have a winning personality, a great telephone manner, excellent communication skills and be a strong team player.

d) A positive, ‘can do’ attitude is a must, as is being a flexible multi-tasker who tries to offer an ‘extra inch’ in every task.

e) Ideally they will have a good understanding of the way business works with good business acumen, an understanding of annual accounts and an interest in being part of a successfully growing team.

f) There is a willingness to mould the position to be respectful of the successful candidates vision for their career whilst fitting with the vision of the company.

Applications