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Chiltern Open Air Museum are looking for a Museum Assistant to join the team 30 hours a week for 34 weeks during the Museum’s open season.

This new seasonal role is an opportunity to be at the heart of a thriving Museum community, playing a key role in the weekend duty staffing team as well as helping out in many different areas across the site. You will work 3 weekends out of 4 as well as flexible hours during the week. Applicants must be over 18 years old.

Job Description

You will be part of a busy team responsible for ensuring the smooth running of the Museum’s visitor operations on a daily basis throughout our open season. You will unlock and open the Museum and welcome staff and volunteers. As a part of the Museum’s conservation team you will help maintain our collections and historic interiors, carrying out daily checks and conservation cleaning. You will be a key point of call for staff and volunteers on site and work closely with the Front of House team, helping out with co-ordinating volunteers, marketing and delivering events.

  • Be a core member of the Museum’s Duty Staff rota covering 3 out of 4 weekends each month
  • Unlock and open the Museum’s buildings
  • Maintain high presentation standards across the Museum site and report any deficiencies
  • Assist with marketing, weddings and events, collections care and volunteer co-ordination and recruitment
  • Cover for Visitor Service Assistants and Catering Assistants as required
  • Engage with visitors informing them about current and upcoming events, activities and exhibitions enabling them to enjoy the Museum’s offer
  • Maintain a thorough knowledge of the Museum’s work and objectives to actively promote membership and donations to the cause
  • Understand and follow the Museum’s health and safety, cash-handling and operational procedures
  • Provide support for the Museum’s volunteers and ensure their well-being whilst on site
  • Carry out conservation cleaning and make sure displays and interpretation are tidy and well presented.

Essential skills/experience

  • A team player with a cheerful, positive, can-do attitude
  • Experience of working within a customer facing role
  • Happy to work alone and unsupervised
  • Able to stay calm in a busy environment and able to use your own initiative
  • Comfortable working with the public including vulnerable adults and children
  • An understanding and/or interest of the conservation of historic buildings and collections
  • An understanding and/or interest of museum practice and theory
  • Reliable and punctual
  • Experience of working with volunteers
  • Available to work weekends and Bank Holidays as this is essential to the role
  • Willing to learn and develop.

Desirable skills/experience

  • Current first aid certificate
  • Experience of working with EPOS systems
  • Good IT skills
  • Passionate about Chiltern Open Air Museum and our cause
  • Degree (or equivalent) in Museum Studies or related area

Application Process

Please email applications to Lizzie Dunford, Operations Manager on operations@coam.org.uk using the General Museum Job Application Form

Deadline for applications:  9am 18 February 2019

Interviews:  22nd February 2019

Start date:  18th March 2019